Privacy Policy

This tool helps creators prepare an appeal after a monetization suspension or rejection. It is an independent tool and is not affiliated with or endorsed by YouTube or Google.

Operator: the AppealDeck team. Contact: support@appealdeck.com.

What we collect

• Account data: name, email address, and a hashed password, or the profile you share when you sign in with Google.
• Case details you enter: notice type, reason, notice date, the notice text you paste, and your channel handle or URL.
• Questionnaire answers and the self-check report we generate from them.
• Scripts or subtitle excerpts you paste. These are encrypted before they are stored and are deleted 30 days after you submit them.
• Your evidence list (the materials you say you can show) and the appeal pack we generate.
• Public channel data from the YouTube API Services: your channel title and, for your most recent videos, the title, description, publish date, duration and whether captions exist. We delete this data after 30 days.
• Payment records handled by our payment provider. We never see or store your full card number.
• Basic usage events (for example, "self-check completed") so we can measure and improve the product.
• Website analytics: pages visited, referrer, browser, device type and approximate country. Umami collects this without cookies. Google Analytics collects it only if you accept analytics cookies.

We never ask for your YouTube password or access to your channel.

The free appeal checklist and backup message templates work in your browser. What you type there is saved only on your device and is not sent to us, unless you open the templates from one of your cases, in which case we fill in details you already gave us.

How we use it

• To calculate your appeal deadline and send the reminders you ask for.
• To generate your self-check report and appeal pack.
• To process payments and keep a record of the credits you buy and spend.
• To keep the service secure and to fix problems.
• To understand how the site is used, through the website analytics described above.

We do not sell your data, show ads, send marketing newsletters, or use your content to train AI models.

Who processes your data

• AI model provider: DeepSeek, which generates reports and appeal packs from your answers, pasted scripts and evidence list. Its servers may be located outside your country.
• Email: Resend, for account and reminder emails.
• Payments: Waffo, for checkout and refunds.
• Website analytics: Umami (without cookies) and, only with your consent, Google Analytics.
• Hosting and database: Cloudflare, Neon.

Each provider receives only what it needs to do its job.

YouTube API Services

We use YouTube API Services to read public information about your channel. By using this feature you agree to the YouTube Terms of Service. Google's handling of data is described in the Google Privacy Policy. You can revoke any access through the Google security settings page (we only use an API key and do not request access to your Google account).

How long we keep it

• YouTube API data: up to 30 days.
• Pasted scripts: up to 30 days.
• Reports, appeal packs and case details: until you delete them or your account.
• Payment records: as long as tax and accounting law requires.
• Google Analytics data: 14 months.

Your choices and rights

You can delete your account at any time from your settings. That removes your cases, reports, appeal packs and pasted content within 7 days. You can also email us to access, correct or delete your data. If you are in the UK or EU, you also have the right to object and to complain to your data protection authority.

Changes

We will post any change here and update the date above.